Skip to main content
The Mortgage Expert

Legal

Accessibility Policy.

Our commitment to making MortgageExpert.com easier to use and access.

The Mortgage Expert is committed to making mortgageexpert.com accessible and usable for everyone, including people who use assistive technology.

Section 01

Our commitment

We want every visitor to be able to use this site to research mortgage options, run scenarios, and contact us. We design and build with that goal in mind, and we keep working on it as the site evolves.

Section 02

Ongoing improvement

We are actively improving accessibility across the site. That work is ongoing rather than a one-time project — when we ship new pages or features, we look at keyboard support, screen reader behavior, color contrast, form labels, and focus handling, and we fix issues as we find them.

We do not claim that the site is perfectly accessible or that it meets every requirement of every standard. We do try to follow widely-used guidance such as WCAG 2.1 AA as a target, and we treat reported barriers as priority work.

Section 03

If you have trouble using this site

If anything on mortgageexpert.com is hard to use, gets in your way, or doesn't work the way you expect, please tell us. We will do our best to help directly and to fix the underlying issue so the next person doesn't hit the same wall.

When you reach out, it helps to include the page URL, what you were trying to do, and the device, browser, or assistive technology you were using. None of that is required — a short note is fine.

Section 04

Other ways to reach us

If the website is the barrier, you don't have to use it to work with us. Call or text the number above and we will handle your inquiry, scenario, or pre-approval request the same way we would for someone using the site.